Genesis Brand Warranty

Every Genesis is covered by an industry-leading warranty with enhanced roadside assistance and concierge services. Genesis Roadside Assistance is dedicated to providing safety, and convenient services for owners in need of repair. The Genesis Enhanced Roadside Assistance program will be able to provide select services remotely, at the vehicle's location or coordinate a loaner vehicle with the assistance of specialized concierge agents.

  • Remote Services with diagnostics checked through Genesis Connected Services or a phone call to Concierge

  • Roadside Concierge dispatched to vehicle location to resolve select issues on site such as flat tires, dead batteries, lock out services and more

  • Complimentary Genesis loaner vehicle dropped off at location while owner's vehicle is repaired at a Genesis brand retailer

This also includes enhanced vehicle towing and trip interruption services. If a Genesis becomes disabled, the owner knows help will be sent 24 hours a day, 365 days a year. For additional protection and customer peace of mind, all Genesis vehicles are covered by an unrivaled industry-leading warranty program unsurpassed in the luxury market.

  • 10-year / 100,000 miles powertrain

  • Five-year new vehicle warranty

  • Seven years anti-perforation protection


Genesis of Richmond

3285 Auto Plaza
Directions Richmond, CA 94806

  • Sales: (510) 222-8882
  • Service: (510) 222-8882
  • Parts: (510) 222-8882


  • Monday 10:00am - 7:00pm Online
  • Tuesday 10:00am - 7:00pm Online
  • Wednesday 10:00am - 7:00pm Online
  • Thursday 10:00am - 7:00pm Online
  • Friday 10:00am - 7:00pm Online
  • Saturday 10:00am - 7:00pm Online
  • Sunday 10:00am - 7:00pm Online

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